APPOINTMENT INFORMATION

Lillian Ford, Office Manager

Your initial appointment with your provider will be 45 minutes in length. After your initial appointment, we will establish any necessary follow-up appointments and prescribed frequency of visits. This may involve setting up a "standing" appointment (same time and day of each week.) Follow-up appointments are also 45 minutes long.

If you cannot make it to your appointment or need to reschedule, you must call us with 24-hour advanced notice to avoid a No-Show Fee or Late Cancellation Fee.

To CANCEL your appointment, please CALL our office.  Do not send an email to your provider.  If itis outside of business hours, please leave a message and we will note the time and day of the call in consideration of your request to cancel or reschedule.

We request that if you have a communicable illness, please do not come to the office. As soon as you know you are ill, please call us to reschedule for a time after you are no longer contagious. This protects our providers and staff, as well as other patients, from possible illness.

We also ask that, if at all possible, you do NOT bring your small children with you to your appointment. If you are not able to make other childcare arrangements, please call us ahead of time to see if we can reschedule your appointment, or clear it with your provider for you to bring your child/children. Please keep in mind that your children will probably go into the session with you, as our staff are not childcare providers. Having your small children in session with you may cause distractions, or prevent open discussion with your provider, and thus be counter-productive to your treatment.

We do not allow pets in the office. Only service dogs and certified companion dogs will be allowed in the office

Insurance Information

Click here for more information on the insurances we accept.

If you have any questions, and want more information, please contact us.  If you would like to schedule an appointment for a counseling session, call us at (208) 344-2071.